RSVR Hydration LLC (“RSVR Hydration”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit and interact with our website rsvrhydration.com (the “Site”), use our services, or make purchases (collectively, the “Service”). Please read this policy carefully. By accessing or using the Service, you agree to the practices described herein.

1. Information We Collect

We collect information to provide better services, fulfill orders, communicate with you, and improve your experience on our Site. The types of information we collect may include:

Personal Information You Provide

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party processors)

• Account login credentials (if you create an account)

Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address

• Device and browser information

• Pages viewed and navigation patterns

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process, fulfill, and ship your orders and communicate status updates.

• Customer Service: To respond to your inquiries and provide support.

• Marketing: To send newsletters, promotions, and offers (you can opt out at any time).

• Site Improvement: To understand user behavior and improve our products and the Site experience.

• Security: To detect and prevent fraud, unauthorized access, and other harmful activity.

3. Cookies and Tracking Technologies

We, and our third-party partners, use cookies and similar tracking technologies to enhance your experience, remember your preferences, support analytics (e.g., Google Analytics), and deliver personalized marketing. You can manage your cookie preferences through your browser settings or the cookie banner on the Site.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Third parties who help us operate the Site, process orders, deliver products, and provide customer support.

• Payment Processors: Secure third-party payment gateways (e.g., Stripe, PayPal) to process transactions.

• Legal Requirements: If required by law or to protect our rights.

• Business Transfers: In connection with a sale, merger, or reorganization of the company.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including access, correction, deletion, or restriction of use. For example, under certain jurisdictions like the EU (GDPR) or California (CCPA), you may have specific privacy rights. You can contact us to exercise these rights.

8. Third-Party Links and Services

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before interacting with them.

9. Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collected without parental consent, we will take steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our information practices. The “Last Updated” date at the top will reflect the date of the latest revision. We encourage you to review this page periodically.